🔒 Privacy Policy – Mentor Language Academy
Effective Date: 08 July 2025
Contact: mentor.languageclasses@gmail.com | +91-9990013977
At Mentor Language Academy, we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services — both online and offline.
1. Information We Collect
We collect information from you when you:
Fill out an inquiry form or register for a course
Contact us via WhatsApp, call, email, or social media
Attend a class, event, or webinar
This may include:
Full Name
Phone Number
Email Address
Residential Address
Academic Information
Payment Information (handled securely through third-party gateways)
2. How We Use Your Information
Your information is used only for legitimate educational and administrative purposes such as:
Enrolling you in a course or batch
Sending class schedules and updates
Sharing study materials and assignments
Issuing certificates and academic reports
Responding to your queries and support needs
Notifying you about offers, new courses, or events
3. Communication
By providing your contact details, you consent to receive updates via:
WhatsApp
Email
SMS or Call
You can opt out of promotional communication at any time by contacting us.
4. Data Security
We take strict measures to protect your personal information:
Secure storage of data
Restricted staff access to sensitive details
Use of trusted third-party payment gateways (no card details stored by us)
Despite this, no method of transmission is 100% secure. We cannot guarantee absolute security but follow industry best practices.
5. Third-Party Services
We may use third-party tools (e.g. Google Forms, WhatsApp Business API, Zoom) to manage communication and course delivery. These services have their own privacy policies.
We do not sell or rent your information to any third party for marketing purposes.
6. Cookies & Website Tracking
When you visit our website, we may use cookies or Google Analytics to improve user experience and track how our site is used. This helps us enhance our offerings.
You can disable cookies in your browser settings at any time.
7. Children’s Privacy
Our services are meant for students aged 10 and above, and minors must register with parental consent. We do not knowingly collect data from children under the age of 13 without permission.
8. Data Retention
We retain your data:
As long as you’re an active student
For internal records and certifications
For marketing and alumni follow-up unless you opt out
9. Your Rights
You have the right to:
Request a copy of your personal data
Ask us to update or correct your information
Opt out of marketing communication
Request deletion of your records (if not required for legal/accounting purposes)
To exercise your rights, email us at: mentor.languageclasses@gmail.com
10. Changes to This Policy
We may update this policy periodically. All changes will be reflected on this page with a new “Effective Date.”
We recommend reviewing this page regularly to stay informed.
📍 Contact Us
If you have any questions about this Privacy Policy or how your data is used, feel free to reach out:
📧 Email: mentor.languageclasses@gmail.com
📞 Phone: +91-9990013977 | +91-9310636764 | +91-8851819797
🏢 Noida Office: Shop No. 21, Near IndusInd Bank, Sector 51, Noida, UP
🏢 Delhi Office: Harigovind Enclave, Opp. Metro Pillar 118, Delhi-92
🏢 Dadri Branch: Sector 107, Near Starling Mall, Noida
